Shipping Rates ( incl. Free Shipping!)

For orders under $90: We ship anywhere in Canada for a flat rate of just $19.

Orders over $90 ship FREE! (via UPS, Purolator, Canpar, Fedex - CANADA. Order total before taxes should be $90 after all discounts/coupons/promotions)


**Update Nov 2024**
We are unable to ship orders to PO Boxes at this time due to Canada Post strike. Please provide alternate physical address.

Most orders ship via UPS, FedEx, etc.  Shipping cost is displayed in your cart and during checkout.

CANADA SHIPPING LOCATIONS 
We ship within Canada. That includes NWT and Nunavut.

U.S. SHIPPING
We do ship to the U.S.A. for a flat fee of $24. Shipping is free on orders over $90

INTERNATIONAL SHIPPING
We do ship to European and Asian countries as well as Australia. Please email us for shipping rates.

CUSTOMS, DUTIES AND TAXES

Natura Soy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 


RETURNS & EXCHANGES

Due to the nature of our products, USED candles cannot be returned or refunded.

You may exchange your UNUSED product for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items

Natura Soylights is not responsible for any additional shipping costs incurred for returns or exchanges, and we do not assume responsibility for reimbursement or compensation of any returned packages lost in transit without proof of delivery.

ORDER ISSUES

If you experience any problems with your order (did not receive it, it isn't what you were expecting, etc.) please contact us so that we can make it right.


Please remember the products you are buying are handmade and 100% natural, so they will have slight variations from batch to batch and some naturally-occurring defects that will have no adverse effect on the performance of the product but may be purely cosmetic (ex: shadowing on glass)

If an item arrives damaged, please contact us immediately to let us know. We will happily replace any damaged items provided they are reported with photo proof within 72 hours of order delivery.

CONTACT US

Partner with us to delight your customers with exceptional products!

There are two different ways to shop as a wholesaler.

Option 1: Sign Up for Faire Wholesale

Option 2: Shop Directly From Our Website

First, click here to create an account on our website.

Then, return to this page & fill out the application form below.

After your application has been approved, every order you place must meet the following criteria to activate your wholesale
discount: (1) You must be signed in to your account to see wholesale pricing, and (2) opening + reorder minimum must be $200.

Signup thru our own wholesale portal

NATURASOY WHOLESALE

Apply to Become a Wholesaler

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✨ Trusted by Hundreds of Boutiques ✨

Natura Soylights is proudly stocked in over 200 independent shops and boutiques across
Canada, offering clean, plant-based home fragrance and everyday essentials
for customers who care about quality.

WHOLESALER REVIEWS

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Our customers love the seasonal releases and signature scents—some even come in specifically for Natura Soylights! The candles sell themselves, and we love supporting a Canadian-made brand with such a great reputation.

— Monica

Working with Natura Soylights has been a dream. The products fit perfectly with our brand, and they sell incredibly well. We love that we can offer high-quality, clean burning candles that our customers feel good about buying. Highly recommend for any retailer!

— Tammy

As a small shop, we’re picky about what we stock, and Natura Soylights checks all the boxes. The scents are sophisticated, the burn quality is excellent, and the brand aligns with what our customers want—Canadian-made, plant-based, and non-toxic

—

We introduced Natura Soylights to our store last year, and it’s been a bestseller ever since. The scents are stunning without being overpowering, and the fact that they’re made with pure ingredients makes them stand out. Highly recommend for any retailer

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Great product with beautiful packaging. I will be ordering again!

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