HOW IT WORKS

Easily earn free candles, discounts, shipping vouchers & more with our loyalty & rewards program

Start easily racking up loyalty points by signing up, following us on FB or IG, sharing with friends (a referral gets you $10 store credit) - even get points on your birthday!
You’ll also earn points witheveryorder - and get access to exclusive sales & bonus offers .

You can grab 50 points instantly, just for signing up!

WAYS TO EARN

Building up points is easier than you think!

Already a Natura Loyal?

CHECK YOUR POINTS HERE

Referring friends is the best way to save, and gift some free candles to special people in your life!

They get a FREE Tealight Sampler set, & you get $10 store credit (available once your friends complete their first order -- yes, you can earn more store credit for every person you refer, as many times as you like 🙂

And it’s as easy as sharing a link -- click here to get yours

Cash in your points for freebies & discounts

We love rewarding our regular customers, to help you keep the flame going!

Questions?

Check our rewards program FAQ

I just placed an order and I forgot to login! Can I still get points for the purchase?

We are so sorry, we are unable to retroactively apply points for purchases made when you are not signed in to your account! We apologize for any inconvenience this may cause you and encourage you to sign in each time you purchase with us.

I just made a purchase and forgot to use my redeemed rewards code! Can you apply that for me?

Oh no! We are so sorry, but we are unable to retroactively apply the Rewards Points to your transaction. Please feel free to keep your custom redemption code though, as it is good for 1 year and can be used on your next purchase.

Can I use my redeemed rewards and another discount code on my order?

Our system limits us to only one discount code per order. Please choose which code you would like to use on your order.

May we suggest using the code that gives the best discount?

I need to return an item I purchased. Will I lose my points from this purchase?

Yes - Points earned for a purchase that is the subject of a return, refund, cancellation or declined credit card, will be deducted from your account in the amount equal to the points earned during the original transaction (including any bonus points that may be applicable). If a return will cause your account to have a negative point balance, you will not begin earning points again until your points balance is returned to zero (0), by making purchases.

(For more returns info - see the Returns FAQ above). Rewards Discounts will be applied evenly to each line item for returns purposes. 

I used some redeemed rewards on a order that I am now returning. Will I lose my rewards?

We are so sorry, unfortunately our Rewards Coupon codes are only eligible for a one time redemption. Returned orders, where Reward Coupons have been applied, may not be credited back any redeemed Rewards. Rewards Discounts will be applied evenly to each line item for returns purposes. We do apologize for any inconvenience this may cause you.